{"id":80922,"date":"2023-08-01T23:29:46","date_gmt":"2023-08-01T22:29:46","guid":{"rendered":"https:\/\/www.prodpad.com\/?p=80922"},"modified":"2026-01-30T15:00:57","modified_gmt":"2026-01-30T15:00:57","slug":"18-product-okr-examples","status":"publish","type":"post","link":"https:\/\/www.prodpad.com\/blog\/18-product-okr-examples\/","title":{"rendered":"18 Product OKR Examples to Kick-start Your Goal Setting"},"content":{"rendered":"\n<p>It&#8217;s that time again when you need to write your product <a href=\"https:\/\/www.prodpad.com\/glossary\/okrs\/\">Objectives and Key Results (OKRs)<\/a> for the next quarter, but we\u2019ll bet this isn\u2019t your favorite task as a product manager. Are we right?&nbsp;<br><br>But you <strong>are<\/strong> doing them, and so you know how important they are. You want an actionable roadmap and a healthy product trajectory, and having solid product OKRs is the way you\u2019re going to get that.&nbsp;<br><br>Luckily, we can make the process less painful for you! Alongside some best practice advice on what makes a good product OKR, we\u2019ve compiled a big ol&#8217; bunch of product OKR examples to help you kick-start your thinking.&nbsp;<br><br>There is nothing worse than that initial blank page; staring at the daunting nothingness wondering where on earth you should start. So, forget the blank page and start here instead &#8211; a list of ready-made product OKR examples that you can use for inspiration, or \u2013&nbsp;if all else fails \u2013&nbsp; just outright steal.<br><br>Keep reading and discover:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>What are product OKRs?<\/li>\n\n\n\n<li>What makes a good product OKR?<\/li>\n\n\n\n<li>How to choose the right product OKRs for your team<\/li>\n\n\n\n<li>Product OKR examples for product usage&nbsp;<\/li>\n\n\n\n<li>Product OKR examples for commercials&nbsp;<\/li>\n\n\n\n<li>Product OKR examples for retention\/churn<\/li>\n\n\n\n<li>Product OKR examples for customer satisfaction&nbsp;<\/li>\n\n\n\n<li>Product OKR examples for different product lifecycle-based stages<\/li>\n\n\n\n<li>Product OKR examples for velocity\/productivity <\/li>\n<\/ol>\n\n\n\n<p>And if 18 product OKR examples aren\u2019t enough for you, we have more, covering an even wider range of possible SaaS and digital product scenarios. Get them all in our free ebook <em><a href=\"https:\/\/www.prodpad.com\/downloads\/ultimate-collection-product-okr-examples\/\">The Ultimate List of Product OKR Examples<\/a>.&nbsp;<\/em><br><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.prodpad.com\/downloads\/ultimate-collection-product-okr-examples\/\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"240\" src=\"https:\/\/www.prodpad.com\/wp-content\/uploads\/2023\/08\/Ulitmate-Collection-of-Product-OKRs_blogbanner-1024x240.png\" alt=\"The Ultimate Collection of Product OKR Examples ebook available to download now\" class=\"wp-image-80932\" srcset=\"https:\/\/www.prodpad.com\/wp-content\/uploads\/2023\/08\/Ulitmate-Collection-of-Product-OKRs_blogbanner-1024x240.png 1024w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2023\/08\/Ulitmate-Collection-of-Product-OKRs_blogbanner-300x70.png 300w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2023\/08\/Ulitmate-Collection-of-Product-OKRs_blogbanner-768x180.png 768w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2023\/08\/Ulitmate-Collection-of-Product-OKRs_blogbanner-1536x360.png 1536w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2023\/08\/Ulitmate-Collection-of-Product-OKRs_blogbanner-2048x480.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-are-product-okrs\">What are product OKRs?<\/h2>\n\n\n\n<p>Objectives and Key Results (<a href=\"https:\/\/www.prodpad.com\/glossary\/okrs\/\">OKRs<\/a>) are a framework used for setting and managing goals across an organization, department, or team. Product OKRs are the declaration of what a product team hopes to achieve within a certain timeframe (typically a quarter), and how they will measure whether that has been achieved.<br><br>When it comes to product management, OKRs are integral to shifting a team\u2019s mindset from projects to goals &#8211; in other words, from outputs to outcomes.<br><br>The objective part of an OKR represents the ambition &#8211; what you want to achieve. Each objective is then kept company by a key result or three. They are the measurable metrics, coupled with a specific target, that will need to be hit if an objective is going to be celebrated as achieved.&nbsp; To set a product OKR is to say: \u201cWe want to achieve X, and we\u2019ll know we\u2019ve done it when Y happens.\u201d&nbsp;<br><br>Product OKRs, when set and managed correctly, will become a product team\u2019s guiding light when it comes to prioritizing their work and focusing their efforts. OKRs set the direction of the product strategy and establish the criteria for evaluating the possible work that could be done.&nbsp;<br><br>When faced with a whole bunch of product ideas and possible projects or features, it\u2019s your product OKRs that will help you make the right decision on what makes it onto your product roadmap. When your roadmap aligns with your product OKRs &#8211; as a <a href=\"https:\/\/www.prodpad.com\/features\/portfolio-management\/objectives-and-key-results\/\">Now-Next-Later roadmap in ProdPad<\/a> does &#8211; you\u2019ll find yourself making product decisions based on the most important business outcomes.&nbsp;<br><br>In short, product OKRs are the key ingredient that will keep your product team thinking strategically &#8211; choosing and prioritizing what is being worked on based on the likelihood of impacting the objective and getting them where they need to be by the end of the quarter.&nbsp;<br><br>As the <a href=\"https:\/\/www.whatmatters.com\/resources\/google-okr-playbook\" target=\"_blank\" rel=\"noreferrer noopener\">folks at Google<\/a> say, \u201cWe also use OKRs to help people stay focused on the most important goals, and help them avoid being distracted by urgent but less important goals.\u201d As one of the most experienced organizations when it comes to running OKRs, I think we can all agree that they\u2019ve done alright for themselves. There might just be something in this\u2026<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"934\" height=\"650\" src=\"https:\/\/www.prodpad.com\/wp-content\/uploads\/2023\/03\/moonshot-1.png\" alt=\"Now you have all the product launch metrics you need you can take your moonshot!\" class=\"wp-image-80225\" style=\"width:467px;height:325px\" srcset=\"https:\/\/www.prodpad.com\/wp-content\/uploads\/2023\/03\/moonshot-1.png 934w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2023\/03\/moonshot-1-300x209.png 300w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2023\/03\/moonshot-1-768x534.png 768w\" sizes=\"auto, (max-width: 934px) 100vw, 934px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">How product managers use OKRs<\/h2>\n\n\n\n<p>For product managers, OKRs aren\u2019t just a goal-setting exercise. They\u2019re a decision-making tool.<\/p>\n\n\n\n<p>In practice, product OKRs help teams move away from feature-led planning and toward outcome-led thinking. Instead of debating which ideas feel most urgent or loudest, product managers use OKRs to ask a more useful question: <em>which work is most likely to move this objective forward?<\/em><\/p>\n\n\n\n<p>This is where OKRs earn their keep. They create a clear filter for prioritization, roadmap trade-offs, and stakeholder conversations. When a request comes in, the conversation shifts from <em>\u201ccan we build this?\u201d<\/em> to <em>\u201cwhich objective does this support, and how?\u201d<\/em><\/p>\n\n\n\n<p>Product managers also use OKRs to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Align discovery, delivery, and strategy around shared outcomes<br><\/li>\n\n\n\n<li>Keep teams focused on impact rather than output<br><\/li>\n\n\n\n<li>Make trade-offs visible and explicit when capacity is limited<br><\/li>\n\n\n\n<li>Measure progress in a way that\u2019s meaningful to both product and leadership<br><\/li>\n<\/ul>\n\n\n\n<p>When OKRs are connected directly to the roadmap, they become more than quarterly statements. They become the structure that holds product thinking together. Instead of working backwards from features, teams work forward from objectives. Because of OKRs, the roadmap becomes a reflection of strategy, not a to-do list.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What makes a good product OKR?<\/h2>\n\n\n\n<p>There is a bit of an art to <a href=\"https:\/\/www.prodpad.com\/blog\/align-your-teams-by-writing-good-objectives-and-key-results\/\">writing effective product OKRs<\/a>. You probably know that, since you\u2019re here looking for some product OKR examples. Most product managers know they\u2019re important to have, but that doesn\u2019t make them easy to write. Like we said, it\u2019s no one\u2019s favorite job.&nbsp;<br><br>Let\u2019s start with the general principles of what makes a good product OKR. Once you\u2019re happy you know how to spot a good OKR, we can dive into our product OKR examples and you can decide which might work as a starting point for your own versions.&nbsp;<br><br>Let\u2019s break it down\u2026.<\/p>\n\n\n<div class=\"callout flex\">\n    <p><strong data-rich-text-format-boundary=\"true\">Objectives: What goals do we want to achieve?<\/strong><\/p>\n<\/div>\n\n\n\n<p>A great product objective is simple enough for everyone in the company to understand, but it should also be inspirational, aspirational, and \u2013 most importantly \u2013 challenging. Objectives are there to point you in the direction you want to travel and inspire you to constantly look for new ways to do exactly that. <br><br>Product objectives should also contribute towards achieving wider company-led goals, and the connection between each of these goals should be outlined in your product strategy.<\/p>\n\n\n<div class=\"callout flex\">\n    <p><strong>Key results: How do we measure against those goals?<\/strong><\/p>\n<\/div>\n\n\n\n<p>A great key result should be measurable, challenging, and time-bound. It should also be specific enough to ensure that everyone knows what success looks like.<br><br>Key results usually make use of one of the metrics that make up your KPIs. But it\u2019s not enough to simply state a metric &#8211; that metric needs a target. A key result should include what you are going to measure, and the specific measurement you want to hit.&nbsp;<br><br>You\u2019ll hit your key results when the chosen metric(s) reach the target: that\u2019s the outcome that you\u2019ll use to determine if your OKR has been successful or not.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Good product OKRs are:<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Aligned<br><\/strong>The whole team should agree with the objectives you\u2019re setting \u2013 and should agree that they\u2019re for the good of the product in general.<\/li>\n\n\n\n<li><strong>Defined<\/strong><strong><br><\/strong>Don\u2019t be vague: set some iron-clad win conditions everyone understands \u2013 and can work towards with confidence.<\/li>\n\n\n\n<li><strong>Measurable<br><\/strong>What separates an OKR from any old aim is that you can objectively say you\u2019ve achieved it, with measurements as a yardstick.<\/li>\n\n\n\n<li><strong>High-reaching<br><\/strong>Keep some of your OKRs grounded, but shoot for the stars with others. If you 100% everything, your goals were too grounded.<\/li>\n<\/ol>\n\n\n\n<p><strong>It\u2019s also worth remembering tha<\/strong>t:<br><br><strong>Product OKRs should ladder up to something big<\/strong><br>Great OKRs cascade. Together, all your OKRs should work together to tell a story of where you want the product to go, and what you want it to achieve. You\u2019ll get there by tracking major and minor OKRs \u2013 the small ones ladder up to the big ones, and the big ones ladder up to that one massive dream you have for your product.<br><br><strong>Product OKRs are team-wide<\/strong><br>Individuals <em>can<\/em> have OKRs, but when you\u2019re dealing with product development, setting goals on that granular level is only going to result in siloed teams working in the dark. OKRs should be transparent, and form a core part of your overall product roadmap \u2013 a roadmap that everyone\u2019s working on together.<br><br><strong>Product OKRs are learning opportunities<\/strong><br>OKRs should be set and reviewed as frequently as is relevant for each one. And when we say \u2018reviewed\u2019, we mean it. If you fail to hit an OKR in your given timeframe, the worst thing you can do is delete it from your roadmap and move on. Instead, run an autopsy. Figure out what went wrong, what your teams learned, and how those learnings can help shape future OKRs.<\/p>\n\n\n\n<a href=\"https:\/\/www.prodpad.com\/downloads\/ultimate-collection-product-okr-examples\/\" rel=\"noopener\" class=\"callout callout__inline-cta-secondary flex inline-cta--link\">\n    <div class=\"callout__content\">\n        <p class=\"font-weight-bold\">Find out more in The Ultimate Collection of Product OKR Examples. Download your free copy today.<\/p>\n    <\/div>\n    <div class=\"callout__cta btn-group\">\n        <span class=\"btn btn--arrow\"><\/span>\n    <\/div>\n<\/a>\n\n\n\n\n<h2 class=\"wp-block-heading\">Choosing the right OKRs for your product<\/h2>\n\n\n\n<p>What works for Google, wouldn&#8217;t work for a brand-new startup, and vice versa. The appropriate product OKRs will vary for different products and teams, depending on a bunch of factors. You need to ensure you pick OKRs that are relevant to you.<br><br>It\u2019s worth asking yourself the following questions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>What stage is your business at?<\/li>\n\n\n\n<li>What lifecycle stage is your product in?<\/li>\n\n\n\n<li>What does your market look like?&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>You\u2019ll want to consider the stage your company is at. Are you starting up, going for expansion, looking to diversify, or about to IPO? Businesses will often have very different objectives at different stages of their life. <br><br>At one stage revenue growth might be the most important company-level objective, at another time in a company\u2019s life profitability could be the priority. Those business goals will have a significant impact on which product OKRs are right for you.&nbsp;<br><br>You\u2019ll also want to think about the lifecycle stage of your product &#8211; again, that will impact the OKRs that will make sense. Are you launching your product? Are you trying to build a customer base from scratch? Do you have a large customer base that you need to invigorate?&nbsp;<br><br>And what are the market conditions you\u2019re operating in? What does the competitive landscape look like and how are your consumers behaving?<br><br>With these considerations in mind, for each of our product OKR examples, we\u2019ve mapped out a scenario for which the OKR would work. This way, you can see if you recognize your own circumstances in any of our examples and you\u2019ll have an idea of which product OKR examples are worth pulling out for your own use.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The Product OKR examples&nbsp;<\/h2>\n\n\n\n<p>OK, here\u2019s what you\u2019ve been waiting for &#8211; 18 product OKR examples to pick and choose from to help you get your strategy planning off the ground.&nbsp;<br><br>We\u2019ve split the OKR examples into different types, so depending on your overall strategy, you can easily find the examples that are most relevant to you.&nbsp;<br><br><strong>But before we dive in, we do need to lay down one caveat.<\/strong><br><br>Here\u2019s the thing: some of the examples we\u2019ve given here include Key Results that could arguably be bordering on Initiatives or projects &#8211; things to do, rather than metric-based goals.<br><br>That\u2019s because we want to give you as clear an idea as possible of the kind of things that you should be considering for each type of OKR. Hinting at some of the actions around each OKR is our way of really painting that full picture \u2013 and helping you get the most value out of our examples.<br><br>Key result best practice should usually be metric-focused, measurable goals that will indicate whether or not you\u2019ve achieved your objective. Then the Initiatives you put on your roadmap under each OKR are the things you\u2019re planning to try in order to hit those targets.<br><br>So, when you take these OKRs and adapt them for your own use, you might find you want to shift some of the KRs we\u2019ve listed here to become Initiatives, and have the more metric-based KRs as part of your OKRs. We\u2019ll leave that up to you.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Product OKR examples for product usage<\/h3>\n\n\n\n<p>Digging into the nuts and bolts of your product usage can help you identify a load of key areas for improvement. Are daily logins declining? Are some features going untouched? Are there UI and UX elements that people aren\u2019t gelling with?<br><br>Product usage OKRs are super important because, in the process of setting them, you\u2019ll better understand the role your product plays in your customers\u2019 lives \u2013 and push its usefulness in the right direction over time.<br><br><strong>Example 1:<\/strong><\/p>\n\n\n<div class=\"callout flex\">\n    <p><b>Context: <\/b><span style=\"font-weight: 400;\">This company has managed to grow a decent-sized customer base, but they\u2019re starting to see more churn as companies are now canceling their subscriptions at a pretty high rate. The data shows a drop in the number of users per customer account regularly using the product day-in, day-out. So the question becomes: what can they do to turn the tide here?<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Objective: <\/b><b>Supercharge product use<\/b><\/p>\n<p>&nbsp;<\/p>\n<p><b>Key Results:<\/b><\/p>\n<ol>\n<li aria-level=\"1\">Launch a regular customer email to showcase new and underused features every week for the next 6 months, achieving at least 40% open rate and 20% click-through rate<\/li>\n<li aria-level=\"1\">Introduce a gamification device within the next month to encourage users to log in and use the product daily \u2013 to increase Daily Active Users (DAU) by 20% in 3 months<\/li>\n<li aria-level=\"1\">Increase the average daily usage time per user by 15% in 3 months<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<\/div>\n\n\n\n<p><strong>Example 2:<\/strong><\/p>\n\n\n<div class=\"callout flex\">\n    <div class=\"page\" title=\"Page 19\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><strong>Context<\/strong>: These guys have a monster user base, but they\u2019re not seeing as much new feature uptake as they\u2019d like. Maybe their users aren\u2019t in the product frequently enough, or maybe they\u2019re not communicating that new stuff clearly? Either way, they\u2019re keen to see future new releases land with a little more success.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Objective: Release new features people clamor for<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Key Results:<\/strong><strong><br \/>\n<\/strong><\/p>\n<ol>\n<li>Increase customer engagement with release notes by 30% in 3 months<\/li>\n<li>Add in-app flags to highlight all new features, and achieve a click-through rate of 10%<\/li>\n<li>Increase new feature adoption rate for returning users from 36% to 90%<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><strong>Example 3:<\/strong><\/p>\n\n\n<div class=\"callout flex\">\n    <div class=\"page\" title=\"Page 18\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><strong>Context<\/strong>: The customer success team at this B2B software company has reported that a bunch of its customers are now using another couple of tools alongside theirs to get the job done. Naturally, there\u2019s a growing worry that customers will start relying more on those other products. So what can we do to keep those customers using the product as much as possible?<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Objective: Become the most valuable tool our customers use to do ALL of their job<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Key Results:<\/strong><\/p>\n<ol>\n<li>Conduct 50 customer interviews, discover the jobs they\u2019re trying to do and what tools they currently use for each \u2013 and identify gaps<\/li>\n<li>Launch two new features in the next 3 months to keep users in our product for longer<\/li>\n<li>Increase average session time across the user base by 40% in 6 months<\/li>\n<li>See a 30% increase in daily active users (DAU) over 3 months<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Product OKR examples for commercials&nbsp;<\/h3>\n\n\n\n<p>Let\u2019s talk numbers; it\u2019s business-hat-wearing time.&nbsp;Improving or maintaining your product profitability&nbsp;means setting commercial or revenue-based OKRs that are designed to make that big red line go up.<br><br>When setting commercial OKRs you\u2019re going to be&nbsp;lasered in on metrics that speak to revenue and profit<br>\u2013 so that\u2019s monthly recurring revenue (MMR), annual&nbsp;recurring revenue (ARR), or general revenue based on&nbsp;customer acquisition or expansion. But that doesn\u2019t&nbsp;mean losing sight of usability and removing pain points; these are the measures that tend to have the biggest impact on conversion rates, after all.<br><br><strong>Example 4:<\/strong><\/p>\n\n\n<div class=\"callout flex\">\n    <div class=\"page\" title=\"Page 22\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><strong>Context<\/strong>: This company has a really strong customer base but a whole bunch of them are still on legacy price plans that don\u2019t reflect the new (higher) subscription price that new customers pay. The goal, then, is to move as many of them as possible over to the new pricing without massive fallout.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Objective: Kill our legacy pricing, softly<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Key Results:<\/strong><\/p>\n<ol>\n<li>Create an education program to show legacy customers the features they\u2019re missing out on<\/li>\n<li>Convert 60% of customers on legacy plans to new plans, increasing revenue by $500 per account<\/li>\n<li>Keep churn of legacy customers below 3% for the year<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><strong>Example 5:<\/strong><\/p>\n\n\n<div class=\"callout flex\">\n    <div class=\"page\" title=\"Page 23\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><strong>Context<\/strong>: With a cost per acquisition (CPA) for new customers higher than its marketing budget can cover, this company needs to boost the revenue they get from each and every existing customer, or it\u2019ll find itself in hot water. That\u2019s going to spell bad news for their projected annual recurring revenue (ARR) growth.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Objective: Make something worth upgrading for<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Key Results:<\/strong><\/p>\n<ol>\n<li>Complete development and QA of a new (tiered) feature within 8 weeks<\/li>\n<li>Achieve 90% feature adoption among existing users within 3 months of launch<\/li>\n<li>Generate $50,000 in additional monthly recurring revenue within 6 months<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><strong>Example 6:<\/strong><\/p>\n\n\n<div class=\"callout flex\">\n    <div class=\"page\" title=\"Page 26\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><strong>Context<\/strong>: This company\u2019s website gets a boatload of traffic from various channels and the product has a core user base that really loves it . But something\u2019s amiss: all that traffic isn\u2019t converting to a trial at anywhere near the industry standard rate of 5-15% . Instead, it\u2019s converting at a monthly average of just 1 .5% . It\u2019s time to investigate ways to make those initial interactions much stickier.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Objective: Convert everyone who starts a trial<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Key Results:<\/strong><\/p>\n<ol>\n<li>Review the entire trial onboarding flow to decrease the Time to Value (TTV) to &lt;10 minutes<\/li>\n<li>Review 12 months of trials to see where people stop engaging<\/li>\n<li>Test 3 new ways to re-engage people during their trial, and user test them<\/li>\n<li>Increase trial to paid conversion by 10% in 6 months<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Product OKR examples for retention\/churn<\/h3>\n\n\n\n<p>Retention or churn-based OKRs can be used to build on the things that make your product useful over the long term. When your customer churn rate is lower than your&nbsp;customer acquisition rate, you\u2019ll be growing your user base.<br><br>The best way to do that is to drill into the potential causes of churn and work to eradicate them, all while testing out initiatives that promote long-term use.<br><br><strong>Example 7:<\/strong><\/p>\n\n\n<div class=\"callout flex\">\n    <div class=\"page\" title=\"Page 30\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><strong>Context<\/strong>: This company has a leaky funnel, they\u2019re really good at getting people in and using their product but their renewal rate is worryingly low. They\u2019ve decided to try to dig into customer behavior to see if they can reduce churn.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Objective: Make renewing a no-brainer<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Key Results:<\/strong><\/p>\n<ol>\n<li>Interview 100 ex-customers who didn\u2019t renew their subscription, find out the common reasons why, and put a plan in place to mitigate against them<\/li>\n<li>Be comprehensively competitive with the features and pricing of our core competitors in 6 months<\/li>\n<li>Increase customer retention by 20% in 3 months<\/li>\n<li>Introduce a renewal incentive for Account Managers to leverage<\/li>\n<li>Within 2 months, increase NPS scores to at least 8 for 80% of customers with renewal dates in the next 6 months<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><strong>Example 8:<\/strong><\/p>\n\n\n<div class=\"callout flex\">\n    <div class=\"page\" title=\"Page 29\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><strong>Context<\/strong>: This company has three enterprise-level pricing bands. Its most popular is the middle price ($599 a month), but that\u2019s also the one that churns at the highest rate. It\u2019s competitively priced against other players in the same space, so the goal is to do whatever they can to make that tier work harder when it comes to retention.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Objective: Create the sector\u2019s stickiest price plan<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Key Results:<\/strong><\/p>\n<ol>\n<li>Interview 50 customers on each pricing band and understand their product usage to see why the churn rate is so different<\/li>\n<li>Review the features of the $599 plan against competitors and make an action plan based on any gaps in our offering<\/li>\n<li>Reduce churn rate for the $599 plan by 30% within 12 months<\/li>\n<li>Achieve a 20% increase in customer satisfaction scores for the $599 plan within six months<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><strong>Example 9:<\/strong><\/p>\n\n\n<div class=\"callout flex\">\n    <div class=\"page\" title=\"Page 31\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><strong>Context<\/strong>: This company is nailing new business wins, but people aren\u2019t sticking around long enough to make up for their marketing spend. The result? Super low customer lifetime value. The big problem is: they don\u2019t really know what\u2019s causing that churn.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Objective: Eliminate churn before it happens<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Key Results:<\/strong><\/p>\n<ol>\n<li>Set up automated health scoring for all customer accounts based on churn indicators by end of the month<\/li>\n<li>Ensure a Customer Success Manager proactively engages with 100% of customers with low health scores within two months<\/li>\n<li>Reduce churn rate to under 3% in 6 months<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Product OKR examples for customer satisfaction<\/h3>\n\n\n\n<p>You should probably be looking to drive customer satisfaction with every product&nbsp;decision you make and goal you set, but satisfaction-specific OKRs tend to focus on&nbsp;ways to improve the overall experience and turn existing customers into lifelong ones.<br><br>The key results that make up this kind of OKR can usually help you identify areas for product improvement based on real-world customer feedback.<br><br><strong>Example 10:<\/strong><\/p>\n\n\n<div class=\"callout flex\">\n    <p><b>Context: <\/b><span style=\"font-weight: 400;\">This company has much longer response rates than the industry average, so \u2013 naturally \u2013 they\u2019re getting some pretty rough feedback. Customers think they take too long to solve issues, and that\u2019s creating reputational trouble; churn is starting to increase as a result.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Objective: <\/b><b>Increase our efficiency in solving customer issues<\/b><\/p>\n<p>&nbsp;<\/p>\n<p><b>Key Results:<\/b><\/p>\n<ol>\n<li>Reduce the number of customer interactions needed to solve a problem by one-third in 3 months<\/li>\n<li>Close the feedback loop: send customers notifications when something they asked for has<br \/>\nlaunched for 100% of feature releases from the next release<\/li>\n<li>Implement digital listening tools to proactively search for, and respond to, feedback<\/li>\n<li>Improve customer satisfaction scores related to support interactions by 20% within 4 months<\/li>\n<li>Reduce the backlog of unresolved customer support tickets by 40% within 3 months<\/li>\n<\/ol>\n<\/div>\n\n\n\n<p><strong>Example 11:<\/strong><\/p>\n\n\n<div class=\"callout flex\">\n    <p><b>Context: <\/b><span style=\"font-weight: 400;\">Customer satisfaction often results in an increased likelihood <\/span><span style=\"font-weight: 400;\">to recommend. So if this company wants to garner those all-important recommendations, they need to ensure they\u2019re making customers feel like being a life-long customer is a real no-brainer.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Objective: <\/b><b>Boost customer loyalty and referrals<\/b><\/p>\n<p>&nbsp;<\/p>\n<p><b>Key Results:<\/b><\/p>\n<ol>\n<li aria-level=\"1\">Launch a referral program that incentivizes existing customers to recommend the product and drive 40 referrals by the end of the quarter<\/li>\n<li aria-level=\"1\">Design and launch a loyalty scheme that rewards loyal customers and get 70% of the customer base engaged with it by end of the quarter<\/li>\n<li aria-level=\"1\">Increase NPS score to 80 by the end of this year<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<\/div>\n\n\n\n<p><strong>Example 12:<\/strong><\/p>\n\n\n<div class=\"callout flex\">\n    <p><b>Context: <\/b><span style=\"font-weight: 400;\">This company has a product that people love \u2013 so much so that they get a bit evangelical about it when talking to their friends. Loyalty is high, but there are LOTS of product requests coming in that point to waning satisfaction. The answer? Get customers involved in the future of the product.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Objective: <\/b><b>Make customers feel more involved<\/b><\/p>\n<p>&nbsp;<\/p>\n<p><b>Key Results:<\/b><\/p>\n<ol>\n<li aria-level=\"1\">Launch a customer advisor board (CAB) that solicits requests and recognizes long- term contributions and achieve a 50% uptake by invited customers within 2 months<\/li>\n<li aria-level=\"1\">Drive 20k impressions to a publicly available roadmap on the website<\/li>\n<li aria-level=\"1\">Get 70% of the customer base to actively participate in focus groups or feedback surveys within 6 months<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Product OKR examples for different product lifecycle stages<strong>&nbsp;<\/strong><\/h3>\n\n\n\n<p>Every single product goes through the same lifecycle stages: Introduction\/launch, Growth,&nbsp;Maturity, and Decline \u2013 and they all require a different set of strategies.<br><br>It stands to reason then that your OKRs for each stage should be specific to the kind of challenges and opportunities you\u2019re facing at the time. To demonstrate that, let\u2019s follow the same fictional company through the stages of its life and look at its objectives and goals during each&#8230;<br><br><strong>Example 13 &#8211; Launch:<\/strong><\/p>\n\n\n<div class=\"callout flex\">\n    <p><b>Context: <\/b><span style=\"font-weight: 400;\">This company is fresh, new, and wet behind the ears. The team soft-launched their product with friends and family and it\u2019s now ready for prime-time: a rollout to a local audience. Their focus is on getting users in and using the platform as fast as possible, and their target audience is US-based tech companies.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Objective: <\/b><b>Gain new users fast<\/b><\/p>\n<p>&nbsp;<\/p>\n<p><b>Key Results:<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Increase customer sign-ups by 20% within 3 months<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Create an onboarding in-app and email flow that encourages users to invite 3 colleagues, and<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">increase average number of users per account by 30% in 3 months<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Launch a referral program that encourages current users to get friends to open an account and add 100 new customers through this channel within 3 months<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Increase user engagement by 20% within 3 months<\/span><\/li>\n<\/ol>\n<\/div>\n\n\n\n<p><strong>Example 14 &#8211; Growth:<\/strong><\/p>\n\n\n<div class=\"callout flex\">\n    <p><b>Context: <\/b><span style=\"font-weight: 400;\">Our fledgling company has now been operating for a few years, and things are looking good. Their user base is around 80% US-based, but they want to ensure that they can still grow that local audience without any serious attrition before they really make a push into international markets.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Objective: <\/b><b>Build a more robust user base<\/b><\/p>\n<p>&nbsp;<\/p>\n<p><b>Key Results:<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Increase user retention by 10% within 3 months<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Increase user engagement by 20% within 3 months<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Design a robust upsell campaign and grow expansion revenue by 20% within 6 months<\/span><\/li>\n<\/ol>\n<\/div>\n\n\n\n<p><strong>Example 15 &#8211; Maturity:<\/strong><\/p>\n\n\n<div class=\"callout flex\">\n    <p><b>Context: <\/b><span style=\"font-weight: 400;\">Our fictional product is getting a bit long in the tooth now \u2013 locally at least. Growth in the US is plateauing, so the company is looking to increase international growth by bringing localized versions to new markets. But doing that smoothly requires some clear goal setting.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Objective: <\/b><b>Become world-renowned<\/b><\/p>\n<p>&nbsp;<\/p>\n<p><b>Key Results:<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Review localization options to get the platform ready to launch in EMEA<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Increase international customer engagement by 20% within 3 months<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Launch a customer success program in 5 new markets<\/span><\/li>\n<\/ol>\n<\/div>\n\n\n\n<p><strong>Example 16 &#8211; Decline:<\/strong><\/p>\n\n\n<div class=\"callout flex\">\n    <p><b>Context: <\/b><span style=\"font-weight: 400;\">Our product has been around for a long old time by this stage. It\u2019s grown in its local market and achieved successful international expansion, but now it\u2019s being impacted by some innovative, indirect competitors that help people solve their problems in completely new ways. Fewer and fewer people are looking for a tool like what our hero company offers, so their existing customers are starting to shift their behavior.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Objective: <\/b><b>Reimagine and revitalize the product<\/b><\/p>\n<p>&nbsp;<\/p>\n<p><b>Key Results:<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Conduct customer research and market analysis to identify new trends, pain points, and customer needs \u2013 within the next month<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Develop and launch at least two new features or enhancements that address the identified customer needs \u2013 within the next six months<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ensure adoption of the new features by 70% of existing customers by end of the year<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Increase overall customer satisfaction scores by 20% within 3 months of launching the new features<\/span><\/li>\n<\/ol>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Product OKR examples for velocity\/productivity&nbsp;<strong> &nbsp;<\/strong><\/h3>\n\n\n\n<p>Productivity OKRs are all about picking up the pace, getting more done, and achieving&nbsp;a higher throughput in any given timeframe. That makes them ideally suited to teams&nbsp;looking to work in a scrum or spring-based lean framework.<br><br>Importantly, when we talk about velocity, we\u2019re talking about the speed at which a team completes tasks, so it\u2019s important to measure it and use it to set objectives.<br><br><strong>Example 17:<\/strong><\/p>\n\n\n<div class=\"callout flex\">\n    <p><b>Context: <\/b><span style=\"font-weight: 400;\">The product development team\u2019s got big ideas, but things tend <\/span><span style=\"font-weight: 400;\">to fall down a bit when it comes to actually getting projects across the line. The organizational nuts and bolts need tightening if they want to escape that \u2018over promise, under deliver\u2019 treadmill.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Objective: <\/b><b>Increase team velocity<\/b><\/p>\n<p>&nbsp;<\/p>\n<p><b>Key Results:<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Introduce a scrum master to own sprint planning and monitor progress<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Simplify the code review process to reduce time-to-ship by 20% in 3 months<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Train the entire team on the \u2018planning poker\u2019 technique to minimize over\/underestimation by end of the quarter<\/span><\/li>\n<\/ol>\n<\/div>\n\n\n\n<p><strong>Example 18:<\/strong><\/p>\n\n\n<div class=\"callout flex\">\n    <p><b>Context: <\/b><span style=\"font-weight: 400;\">Development thrives when it\u2019s collaborative and transparent, but sometimes bad habits build over time, and teams find themselves working in unhelpful silos that slow the workflow. Here we\u2019ve got a company suffering from dev bottlenecks and sluggish turnaround times.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Objective: <\/b><b>Improve the development process<\/b><\/p>\n<p>&nbsp;<\/p>\n<p><b>Key Results:<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Transfer Jira backlog into a product management tool to boost visibility (something like ProdPad maybe \ud83d\ude09)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Increase the percentage of sprint work completed from 60% to 90% in 3 months<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reduce the average time taken to move a feature or enhancement from conception to deployment by 20% within 4 months<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Increase employee satisfaction scores by 20% across the development team<\/span><\/li>\n<\/ol>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-product-okr-examples-frequently-asked-questions\">Product OKR examples: frequently asked questions<\/h2>\n\n\n\n<p id=\"h-what-s-the-difference-between-product-okrs-and-company-okrs-company-okrs-describe-the-outcomes-the-business-is-trying-to-achieve-overall-product-okrs-focus-specifically-on-how-the-product-will-contribute-to-those-outcomes-a-good-set-of-product-okrs-clearly-ladders-up-to-company-level-goals-without-simply-restating-them\"><strong>What\u2019s the difference between product OKRs and company OKRs?<br><\/strong>Company OKRs describe the outcomes the business is trying to achieve overall. Product OKRs focus specifically on how the product will contribute to those outcomes. A good set of product OKRs clearly ladders up to company-level goals without simply restating them.<\/p>\n\n\n\n<p><strong>How many product OKRs should a product team have?<\/strong><strong><br><\/strong>Fewer than you think. Most product teams do best with one to three active objectives per quarter, each supported by a small number of clear key results. Too many OKRs dilute focus and make prioritization harder, not easier.<\/p>\n\n\n\n<p><strong>Are these product OKR examples suitable for SaaS teams only?<\/strong><strong><br><\/strong>While many of the examples here are written with SaaS products in mind, the structure works just as well for digital platforms, internal tools, and other product-led environments. The key is adapting the metrics and context to match your product and customers.<\/p>\n\n\n\n<p><strong>How often should product OKRs be reviewed?<\/strong><strong><br><\/strong>Product OKRs should be reviewed regularly throughout the quarter, not just at the end. Frequent check-ins help teams spot risks early, adjust initiatives, and learn faster, which is often more valuable than simply hitting every target.<\/p>\n\n\n\n<p>There you have it &#8211; 18 product OKR examples that you can use as you see fit! If any of those resonated with you, take them as a starting point, tweak, and adapt until you have the perfect OKRs to take to the team.<br><br>And look, if you want to get really serious about your OKR management, sign yourself up for a <a href=\"https:\/\/app.prodpad.com\/register\">free trial of ProdPad<\/a> and see what our OKR tool can do. <br><br>You can also <a href=\"https:\/\/www.prodpad.com\/sandbox\/\">access our sandbox environment<\/a> and see our OKR tool complete with real-life objectives and key results, then hop over into one of the example roadmaps and see how the Now-Next-Later roadmap is structured around your OKRs. Heck, you can even view your entire roadmap by Objectives for a super-fast view of what you&#8217;re doing to achieve each of your goals. <br><br>Happy goal setting!<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/www.prodpad.com\/downloads\/product-management-kpis\/\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"240\" src=\"https:\/\/www.prodpad.com\/wp-content\/uploads\/2023\/04\/Product-KPIs-banner_Blogs-1280x300-1-1024x240.png\" alt=\"Measure the right KPIs\" class=\"wp-image-80389\" srcset=\"https:\/\/www.prodpad.com\/wp-content\/uploads\/2023\/04\/Product-KPIs-banner_Blogs-1280x300-1-1024x240.png 1024w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2023\/04\/Product-KPIs-banner_Blogs-1280x300-1-300x70.png 300w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2023\/04\/Product-KPIs-banner_Blogs-1280x300-1-768x180.png 768w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2023\/04\/Product-KPIs-banner_Blogs-1280x300-1.png 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>It&#8217;s that time again when you need to write your product Objectives and Key Results (OKRs) for the next quarter, but we\u2019ll bet this isn\u2019t your favorite task as a&hellip;<\/p>\n","protected":false},"author":36,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":true,"footnotes":""},"categories":[5227],"tags":[],"pp_uni_tag":[],"class_list":["post-80922","post","type-post","status-publish","format-standard","hentry","category-okrs"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>18 Product OKR Examples to Kick-start Your Goal 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