{"id":6718,"date":"2019-08-15T12:26:08","date_gmt":"2019-08-15T11:26:08","guid":{"rendered":"https:\/\/www.prodpad.com\/?p=6718"},"modified":"2025-01-13T16:27:07","modified_gmt":"2025-01-13T16:27:07","slug":"meet-the-team-emma-hill","status":"publish","type":"post","link":"https:\/\/www.prodpad.com\/blog\/meet-the-team-emma-hill\/","title":{"rendered":"Meet the Team: Emma Hill"},"content":{"rendered":"\n<p>Well, it&#8217;s been a while since we last did a Meet the Team blog post.  However, we&#8217;ve got a good one for you. Please welcome our Customer Success Manager, Emma Hill, to the main stage! Emma looks after our lovely customers, and makes sure they are getting the most from PadPad. Once upon a time, Emma started off as a ProdPad customer, herself. Consequently, she fell in love with our product management software so much she just had to join the ProdPad family.<br><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"800\" src=\"https:\/\/www.prodpad.com\/wp-content\/uploads\/2022\/11\/emma-hill_2.jpg\" alt=\"\" class=\"wp-image-79151\" srcset=\"https:\/\/www.prodpad.com\/wp-content\/uploads\/2022\/11\/emma-hill_2.jpg 600w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2022\/11\/emma-hill_2-225x300.jpg 225w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><figcaption>Emma and her adorable dog, Meg<\/figcaption><\/figure>\n\n\n\n<p>Be sure to keep a look out for Emma at various events; but for now, let&#8217;s find out a little more:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-explain-what-you-do\">Explain what you do&nbsp;<\/h3>\n\n\n\n<p>I am the Customer Success Manager at ProdPad. I look after all our lovely customers; making sure they have everything they need to be successful. I love talking about product management and hearing about everyone\u2019s different contexts and challenges &#8211; often we\u2019re trying to solve the same problems. ProdPad is the product management software for everyone!<br><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-did-you-do-before-prodpad\">What did you do before ProdPad?<br><\/h3>\n\n\n\n<p>Most recently I was Product Manager at a great learning technology company called HT2 Labs. I was the first Product Manager and helped implement product management processes, including ProdPad! I just became obsessed with Product stuff. In the past, I used to manage education projects at the University of Warwick, including a large-scale initiative in Kazakhstan, teacher training and Warwick in Africa &#8211; a great charity project.<br><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-s-great-about-working-at-prodpad\">What&#8217;s great about working at ProdPad?<\/h3>\n\n\n\n<p>I get to talk about product management  to product people ALL THE TIME! Mind the Product and ProdPad have helped me understand what product management is, so to now work here is great. I fan-girl pretty hard every day.&nbsp;<br><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-fav-productivity-app\">Fav productivity app&nbsp;<br><\/h3>\n\n\n\n<p>Well, apart from ProdPad, I would say Trello. I knock up boards for every project going: chores, wedding, trips, house fixing. Evernote is also pretty handy, or Keep, or even my Google calendar reminders. I basically need to write everything down as my brain is like a sieve.<br><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-fav-time-wasting-app\">Fav time-wasting app&nbsp;<br><\/h3>\n\n\n\n<p>I am partial to snooping round Instagram. This rarely involves me actually taking photographs, but I do love looking at people\u2019s pretty pictures. It\u2019s an insight into the world (or at least an idealised version of it).<br><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-most-famous-person-you-ve-ever-met\">Most famous person you&#8217;ve ever met&nbsp;<br><\/h3>\n\n\n\n<p>I used to work with DJ Fresh. Great guy. Unfortunately my dog, Meg, just used to bark at him all the time. I guess she didn\u2019t think he was hot right now (do you get it?).<br><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-fav-thing-about-working-remotely\">Fav thing about working remotely&nbsp;<br><\/h3>\n\n\n\n<p>You get so much more done! Also, it makes for a lovely work\/life balance. And I no longer have to sort out the dishwasher at home AND work.<br><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-puppies-or-kittens\">Puppies or kittens?&nbsp;<br><\/h3>\n\n\n\n<p>Puppies. All of the puppies.&nbsp;<br><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-any-hobbies\">Any Hobbies?&nbsp;<br><\/h3>\n\n\n\n<p>My dog Meg and I do flyball. We\u2019re just getting into it but I\u2019m a total pushy dog mum about it. She\u2019s gonna be a flyball superstar one day! I also love: reading, films, Netflix binge-watching (especially Terrace House), going to the theatre.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-fun-fact-about-you\">Fun fact about you&nbsp;<br><\/h3>\n\n\n\n<p>I once had to attend a court in Kazakhstan.<br><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"533\" height=\"800\" src=\"https:\/\/www.prodpad.com\/wp-content\/uploads\/2022\/11\/emma-hill-meg_2.jpg\" alt=\"\" class=\"wp-image-79152\" srcset=\"https:\/\/www.prodpad.com\/wp-content\/uploads\/2022\/11\/emma-hill-meg_2.jpg 533w, https:\/\/www.prodpad.com\/wp-content\/uploads\/2022\/11\/emma-hill-meg_2-200x300.jpg 200w\" sizes=\"auto, (max-width: 533px) 100vw, 533px\" \/><figcaption>Emma and her dog, Meg at flyball<\/figcaption><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Well, it&#8217;s been a while since we last did a Meet the Team blog post. However, we&#8217;ve got a good one for you. Please welcome our Customer Success Manager, Emma&hellip;<\/p>\n","protected":false},"author":26,"featured_media":6721,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[8],"tags":[],"pp_uni_tag":[],"class_list":["post-6718","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-prodpad-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Meet the Team: Emma Hill, Customer Success Manager<\/title>\n<meta name=\"description\" content=\"Say hello to Emma Hill, our Customer Success Manager at ProdPad. Emma used to be a customer, but loved the product management software so much she had to join.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.prodpad.com\/blog\/meet-the-team-emma-hill\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Meet the Team: Emma Sephton, Customer Success Manager\" \/>\n<meta property=\"og:description\" content=\"Emma used to be a customer, but loved the product management software so much she had to join.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.prodpad.com\/blog\/meet-the-team-emma-hill\/\" \/>\n<meta property=\"og:site_name\" content=\"ProdPad\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ProdPad\/\" \/>\n<meta property=\"article:published_time\" content=\"2019-08-15T11:26:08+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-13T16:27:07+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.prodpad.com\/wp-content\/uploads\/2019\/08\/Facebook-CFP-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Matt Payne\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Meet the Team: Emma Hill | ProdPad\" \/>\n<meta name=\"twitter:description\" content=\"Well, it&#039;s been a while since we last did a Meet the Team blog post. However, we&#039;ve got a good one for you. Please welcome our Customer Success Manager,\" \/>\n<meta name=\"twitter:creator\" content=\"@prodpad\" \/>\n<meta name=\"twitter:site\" content=\"@prodpad\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Matt Payne\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Meet the Team: Emma Hill, Customer Success Manager","description":"Say hello to Emma Hill, our Customer Success Manager at ProdPad. Emma used to be a customer, but loved the product management software so much she had to join.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.prodpad.com\/blog\/meet-the-team-emma-hill\/","og_locale":"en_US","og_type":"article","og_title":"Meet the Team: Emma Sephton, Customer Success Manager","og_description":"Emma used to be a customer, but loved the product management software so much she had to join.","og_url":"https:\/\/www.prodpad.com\/blog\/meet-the-team-emma-hill\/","og_site_name":"ProdPad","article_publisher":"https:\/\/www.facebook.com\/ProdPad\/","article_published_time":"2019-08-15T11:26:08+00:00","article_modified_time":"2025-01-13T16:27:07+00:00","og_image":[{"width":1200,"height":630,"url":"https:\/\/www.prodpad.com\/wp-content\/uploads\/2019\/08\/Facebook-CFP-1.png","type":"image\/png"}],"author":"Matt Payne","twitter_card":"summary_large_image","twitter_title":"Meet the Team: Emma Hill | ProdPad","twitter_description":"Well, it's been a while since we last did a Meet the Team blog post. However, we've got a good one for you. Please welcome our Customer Success Manager,","twitter_creator":"@prodpad","twitter_site":"@prodpad","twitter_misc":{"Written by":"Matt Payne","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.prodpad.com\/blog\/meet-the-team-emma-hill\/#article","isPartOf":{"@id":"https:\/\/www.prodpad.com\/blog\/meet-the-team-emma-hill\/"},"author":{"name":"Matt Payne","@id":"https:\/\/www.prodpad.com\/#\/schema\/person\/0b1048ee3d22d674d699a758077a5e7a"},"headline":"Meet the Team: Emma Hill","datePublished":"2019-08-15T11:26:08+00:00","dateModified":"2025-01-13T16:27:07+00:00","mainEntityOfPage":{"@id":"https:\/\/www.prodpad.com\/blog\/meet-the-team-emma-hill\/"},"wordCount":556,"commentCount":0,"publisher":{"@id":"https:\/\/www.prodpad.com\/#organization"},"image":{"@id":"https:\/\/www.prodpad.com\/blog\/meet-the-team-emma-hill\/#primaryimage"},"thumbnailUrl":"https:\/\/www.prodpad.com\/wp-content\/uploads\/2019\/08\/Blog-CFP-1.jpg","articleSection":["ProdPad News"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.prodpad.com\/blog\/meet-the-team-emma-hill\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.prodpad.com\/blog\/meet-the-team-emma-hill\/","url":"https:\/\/www.prodpad.com\/blog\/meet-the-team-emma-hill\/","name":"Meet the Team: Emma Hill, Customer Success Manager","isPartOf":{"@id":"https:\/\/www.prodpad.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.prodpad.com\/blog\/meet-the-team-emma-hill\/#primaryimage"},"image":{"@id":"https:\/\/www.prodpad.com\/blog\/meet-the-team-emma-hill\/#primaryimage"},"thumbnailUrl":"https:\/\/www.prodpad.com\/wp-content\/uploads\/2019\/08\/Blog-CFP-1.jpg","datePublished":"2019-08-15T11:26:08+00:00","dateModified":"2025-01-13T16:27:07+00:00","description":"Say hello to Emma Hill, our Customer Success Manager at ProdPad. Emma used to be a customer, but loved the product management software so much she had to join.","breadcrumb":{"@id":"https:\/\/www.prodpad.com\/blog\/meet-the-team-emma-hill\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.prodpad.com\/blog\/meet-the-team-emma-hill\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.prodpad.com\/blog\/meet-the-team-emma-hill\/#primaryimage","url":"https:\/\/www.prodpad.com\/wp-content\/uploads\/2019\/08\/Blog-CFP-1.jpg","contentUrl":"https:\/\/www.prodpad.com\/wp-content\/uploads\/2019\/08\/Blog-CFP-1.jpg","width":1920,"height":710},{"@type":"BreadcrumbList","@id":"https:\/\/www.prodpad.com\/blog\/meet-the-team-emma-hill\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Latest Blogs","item":"https:\/\/www.prodpad.com\/blog\/category\/latest-blogs\/"},{"@type":"ListItem","position":2,"name":"ProdPad News","item":"https:\/\/www.prodpad.com\/blog\/category\/latest-blogs\/prodpad-news\/"},{"@type":"ListItem","position":3,"name":"Meet the Team: Emma Hill"}]},{"@type":"WebSite","@id":"https:\/\/www.prodpad.com\/#website","url":"https:\/\/www.prodpad.com\/","name":"ProdPad","description":"Product Management Software","publisher":{"@id":"https:\/\/www.prodpad.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.prodpad.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.prodpad.com\/#organization","name":"ProdPad","url":"https:\/\/www.prodpad.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.prodpad.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.prodpad.com\/wp-content\/uploads\/2018\/12\/blue-full.png","contentUrl":"https:\/\/www.prodpad.com\/wp-content\/uploads\/2018\/12\/blue-full.png","width":2050,"height":400,"caption":"ProdPad"},"image":{"@id":"https:\/\/www.prodpad.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ProdPad\/","https:\/\/x.com\/prodpad","https:\/\/instagram.com\/prodpad","https:\/\/www.linkedin.com\/company\/prodpad\/","https:\/\/www.youtube.com\/channel\/UCXHOx5Ed-6sHPujypIlhdMA"]},{"@type":"Person","@id":"https:\/\/www.prodpad.com\/#\/schema\/person\/0b1048ee3d22d674d699a758077a5e7a","name":"Matt Payne","url":"https:\/\/www.prodpad.com\/blog\/author\/matt\/"}]}},"_links":{"self":[{"href":"https:\/\/www.prodpad.com\/wp-json\/wp\/v2\/posts\/6718","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.prodpad.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.prodpad.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.prodpad.com\/wp-json\/wp\/v2\/users\/26"}],"replies":[{"embeddable":true,"href":"https:\/\/www.prodpad.com\/wp-json\/wp\/v2\/comments?post=6718"}],"version-history":[{"count":0,"href":"https:\/\/www.prodpad.com\/wp-json\/wp\/v2\/posts\/6718\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.prodpad.com\/wp-json\/wp\/v2\/media\/6721"}],"wp:attachment":[{"href":"https:\/\/www.prodpad.com\/wp-json\/wp\/v2\/media?parent=6718"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.prodpad.com\/wp-json\/wp\/v2\/categories?post=6718"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.prodpad.com\/wp-json\/wp\/v2\/tags?post=6718"},{"taxonomy":"pp_uni_tag","embeddable":true,"href":"https:\/\/www.prodpad.com\/wp-json\/wp\/v2\/pp_uni_tag?post=6718"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}